Gazelle USA Recalls Urban Arrow Cargo Electric Bikes Due to Fall Hazard
What should I do?
Consumers should stop using the recalled bicycles immediately and contact Gazelle USA to receive a free replacement seat post and saddle that consumers can either install themselves with no special tools or take to an Urban Arrow dealer to be installed at no charge. Consumers will be asked to fill out a recall registration form at https://forms.gle/1Nir9NrR7aJcpwRk8. Consumers can locate their nearest dealer at https://urbanarrow.com/dealers.
What's the hazard?
The front bolt in the seat post clamping mechanism can break, causing the seat to become loose, posing a fall hazard.
Incidents/injuries: The firm has received nine reports of damage or wear to the saddle-seat post connection. No injuries have been reported.
What's affected
Urban Arrow Cargo Electric Bikes
Where it was sold: Specialty bike stores nationwide from 2016 through 2022 for about $9,000.
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